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Privacy Policy

This page explains how this website collects, uses, and protects your information. It is maintained by AUSTEROM to answer common privacy questions about stephenbradley.co.

Last updated: July 20, 2026

Who we are

This website is operated by AUSTEROM, a Texas-based advisory and media company. AUSTEROM is the data controller for personal information collected through this site.

What we collect

We collect only the information needed to respond to you or to understand how the site is used.

Information you provide

When you use the contact form, we collect your name, email address, organization (optional), and the message you send. We use this information solely to read and respond to your inquiry.

Information collected automatically

We use Google Analytics to understand how visitors find and use the site. This may include your IP address, browser type, device type, operating system, pages viewed, time spent on pages, referral URLs, and approximate location. This data is collected through cookies and similar technologies.

How we use your information

We use personal information for the following purposes:

  • To respond to contact form inquiries and communicate with you.
  • To maintain a record of inquiries in our internal systems.
  • To analyze site traffic and improve the website experience.
  • To protect the security and integrity of the site.
  • To comply with legal obligations.

We do not sell your personal information. We do not use your information for targeted advertising beyond the analytics described above.

Cookies and analytics

This site uses cookies and similar technologies. Some cookies are necessary for the site to function; others help us understand how visitors use the site.

We use Google Analytics to collect anonymous, aggregated information about site usage. Google may use cookies and other tracking technologies to collect this data. You can learn more about Google's practices at Google Privacy & Terms and install the Google Analytics Opt-out Browser Add-on.

For more details about the cookies we use, see our Cookie Policy.

AI and automated decision-making

We do not use artificial intelligence to make automated decisions about you or to process your personal data in ways that affect your legal rights. Personal information you submit through the contact form is read and responded to by a person, not by an automated system.

We may use AI tools internally to help draft, organize, or improve website content and communications, but we do not feed your personal information into public AI models for training, and we do not use AI to generate final responses to you without human review.

Data sharing and subprocessors

We share information only with the service providers needed to operate the site and respond to inquiries:

  • Lovable — hosts the website and provides the platform used to build and run it.
  • Google — provides Google Analytics (site usage data) and Google Sheets (contact inquiry records).
  • Email provider — delivers email notifications when a contact form is submitted.

Each service provider is contractually or functionally limited to using your information only to provide the relevant service to us. We do not authorize them to sell your data or use it for their own advertising.

Retention

We retain contact inquiries for as long as needed to respond to you, maintain our business records, and manage ongoing or future relationships. This means retention is generally indefinite unless you ask us to delete your information. You may request deletion at any time by emailing stephen@austerom.com.

Your rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Delete your personal information.
  • Object to or restrict certain processing.
  • Withdraw consent for analytics cookies.
  • Receive a copy of your data in a portable format.

To exercise any of these rights, contact us at stephen@austerom.com. We will respond within a reasonable time and may need to verify your identity before fulfilling certain requests.

Security

We take reasonable measures to protect your information from unauthorized access, alteration, or destruction. This includes using encrypted connections (HTTPS), limiting access to personal data, and choosing service providers that maintain appropriate security practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us at stephen@austerom.com and we will delete it promptly.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us: